![]() ![]() Upon leaving your watch with Ernest Jones, should you want it to be sent to a manufacturer for maintenance, please make this known before you leave the store.Īll Ernest Jones stores have a dedicated watch technician either onsite or within the local area. They use model systems and state of the art equipment to service, restore and maintain your timepiece to the highest standard. Our vastly skilled technicians are trained by the very best watchmakers from Breitling, Omega and Gucci. Timekeeping, positional error regulation and power reserves are tested over a five day period. The components are then re-assembled, lubricated and all functions are tested, regulated and sealed back into the ultrasonically cleaned case. What happens during a service?ĭuring a full service, the watchmakers work from the inside out, completely stripping and cleaning all components and replacing worn parts. Should the watchmaker, upon further examination decide more work is needed, a further estimate will be sent to you. Visit your nearest Ernest Jones branch, where our staff will be able to examine your watch and give you a verbal estimation of the amount of work and time it will take to complete the repair. Guarantee period is brand specific and for some brands may be longer.These are the watch services that we offer in store: Particular Ernest Jones stores have an allocated watch technician to undertake maintenance and repairs. Quartz watches have moving parts which also require regular maintenance. At Ernest Jones our outstanding watch servicing is executed by our technicians. Stop by any of our New England retail locations today to get your watch working again or contact us with any questions.To ensure accurate time keeping, the Federation of the Swiss Watch Industry FH recommends that mechanical watches are cleaned and serviced every three years. Long's has two master watchmakers on staff, plus dozens of trained customer service associates who can perform basic battery replacements along with watch sizing and adjustments. We can advise you in person or by phone if you have any questions before visiting a Long's store > ![]() It's important to note that while we're able to replace the batteries for most watches manufactured today, certain brands and models do require service from the original manufacturer’s factory. ![]() Watches sent for water resistance battery replacement range in price from $45-$60 and chronograph models range from $65-$95. Watches that need to be sealed for water resistance take longer to service because the watches are resealed, worn gaskets are replaced and each watch is carefully pressure-tested on professional equipment to ensure a proper seal going forward. The $10 battery replacement is for watches that are not sealed for water resistance, which means watches that should not be submerged or exposed to water because of the possibility of a leak. Most watch battery replacements can be done while you wait (although some replacements will take a few days or, in very few cases, even a few weeks). We can tell you from experience that the cost of a basic battery replacement starts at just $10. At Long's, we replace thousands of batteries every year from all types of timepieces, new and old. ![]()
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